Customer focused roles

A Very Rewarding Career

In a customer-focussed role, you’ll create a bespoke and unique care package for each individual customer, ensuring they are receiving the best possible care package suitable for them.

You are the critical link between the customer and our team of care assistants. You’ll support your team, enabling them to provide the best care for their customers. This covers aspects such as continuity of care, staff rostering, logistics and overall team support.  


*Please be aware that not all Bluebird Care businesses have all the roles listed below.

Customer focused roles

Ensuring our customers are receiving the best possible care package.

Our customer-focused roles

Coordinator

The care coordinator is responsible for the continuity of care for all of our customers. This vital role has a huge impact on the lives of many people who rely on our care and support.

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Supervisor

The critical link between the customer and our Bluebird Care service. You will use your skills of analysis to turn each customer’s requirements into a bespoke home care service.

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Lead supervisor

Leading a team of supervisors to create a bespoke homecare service for each customer. You'll enjoy inspiring a team and providing the very best homecare and support.

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Lead coordinator

Leading a team of coordinators responsible for the continuity of care for all of our customers. This vital role has a huge impact on the lives of many people who rely on our care and support.

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