Care Coordinator

We are looking for a highly organised and compassionate Operations Support Coordinator to help ensure quality care is delivered on time and with heart. In this fast-paced, rewarding role, you’ll coordinate schedules for care assistants, ensuring every client receives the support they need to remain safe and comfortable in their own home.

Start Date: Immediate

Job Type: Full-Time, Permanent

Location: Preferably Waterford City (Kilkenny City also considered)

Working Hours: 40 hours per week, Monday–Friday (occasional Saturdays)

Indicative shifts: 7:00–15:30 or 9:00–17:30

Bonus: Performance-based bonus available

Key Responsibilities:

• Schedule and allocate care assistants efficiently based on availability, skillset, and client preferences
• Manage staffing for new client referrals and changes to existing care plans
• Monitor rotas, ensuring coverage for holidays, sick leave, and emergency situations
• Liaise with managers to ensure optimal staffing levels
• Maintain accurate scheduling records and reports
• Communicate with care staff, clients, and families with empathy and clarity
• Support other operational duties to keep everything running smoothly

What We’re Looking For:

• Exceptional organisational and time management skills.
• Clear, confident communicator with a calm, supportive manner.
• A strong sense of empathy and commitment to high-quality care.
• Good IT and admin skills, with attention to detail.
• Experience in scheduling, logistics, or support services an advantage.
• Previous experience as a Care Coordinator in a Home Care setting is preferred but not essential
• Understanding of confidentiality in care services.
• Local area knowledge and a valid driving license preferred.
• A third-level qualification is advantageous but not required.

Perks and Benefits:

• Performance-based bonus
• Be part of a friendly, mission-driven team
• Opportunity to make a real difference every single day.

Join Our Team Making a Difference in People’s Lives Every Day